Resort Fee
A daily resort fee of 11% plus tax (subject to change) is applied to each room of your stay in order to provide services and amenities that enhance the guest experience. Please contact the hotel directly for more information. Services and amenities include:
Cascade Village shuttle service
Food delivery from IRD
Daily yoga/spin classes in Studio
Fitness Center with complimentary Peloton, Lululemon Mirror and Tonal subscriptions
On-site chairlift, Chair 20 Cascade Village Lift, Ski Valet/Concierge featuring excellent slope-side service
Guided nature walks
S'mores at the main firepit
Live entertainment
Champagne sabering and complimentary toast
Lemonade and macaroons
Snow cones at the pool
Cocktails & Casting fly-fishing class
Yappy Hour
Ice skating rink with complimentary skates
Hot cocoa and chocolate-chip cookies
Stocking and ornament decorating
Wine, beer and spirits tastings
Looping shuttle into Vail Village and Lionshead
Complimentary ski valet and bike valet
Kids game area
Private GMC transportation
Complimentary electric vehicle charging station usage
TV studio broadcasting destination programming live on-site and showing in rooms
In-room Nespresso coffee
Internet access
In-room water
New FlowWater filling stations in three convenient locations
Complimentary local newspapers, Vail Daily
Complimentary early-bird TopGolf from 2–3 p.m. daily
Chairlift Policy
On-site chairlift, Chair 20 Cascade Village Lift, with Ski Valet/Concierge featuring slope-side service, operates only during the winter and opens/closes depending on snow conditions and weather.
Pet Policy
Guests are not allowed to bring pets.
Check-In/Checkout Policy
Check-in time: 4 p.m. Checkout time: 10 a.m. We will try to accommodate all early check-in and late checkout requests whenever possible.
Parking
Guests receive one complimentary reserved parking space per unit during their stay at our Vail, Colorado, family resort. Additional parking is available with our on-site Valet Parking at $55 per vehicle, per night. These charges are separate and distinct from the room rate and from taxes. Service charges and taxes may be subject to change.
Rollaway Beds and Pack n' Plays
Pack n' Plays are provided on request based on availability at no additional charge. Rollaway beds are not permitted but air mattresses are available on request (one per unit).
Tax
Rates do not include state and local taxes, which are subject to change. Tax is currently at 10.8% and calculated on gross rate.
Credit Card Authorization and Tax-Exempt Forms
Complete the Credit Card Authorization form if the cardholder will not be present at the time of check-in.
Condominium Disclosure
Because Vail Residences at Cascade Village act as rental agent for individual condominium owners, rented accommodations cannot be completely controlled. For this reason, specific units cannot be guaranteed.
Housekeeping
Daily housekeeping is available as an on-demand service for an additional charge. We ask that your request for housekeeping services be made at least 24 hours in advance.
Towels and trash service are available upon request.
Cancellation Policy
Information:
Summer & Fall Reservations: April 16th – November 15th, 2026 and April 16th – November 15th, 2027
Guarantee Policy: One-night room and tax non-refundable deposit at time of booking. Remaining balance due 14 days prior to arrival.
Cancellation Policy: Cancellations made within 14 days of arrival will forfeit full amount.
Winter & Spring Reservations: Nov 15, 2026 – Dec 17th 2026 and January 3th – April 15th, 2027
Guarantee Policy: One-night room and tax non-refundable deposit at time of booking. Remaining balance due 30 days prior to arrival.
Cancellation Policy: Cancellations made within 30 days of arrival will forfeit full amount.
Festive Reservations: December 18st, 2026 – January 2rd, 2027
Fully Non-refundable — 1 Night Deposit required at booking.
Alcohol Policy
Outside alcohol may not be brought into or consumed within any hotel public area including the lobby and lobby terraces, restaurants and bars, lounges, pool and hot tub areas, meeting and event spaces, and outdoor public spaces. All alcoholic beverages enjoyed in licensed areas must be purchased through authorized Grand Hyatt Vail outlets. This policy ensures guest safety, supports full compliance with Colorado liquor regulations, and maintains a consistent, high-quality experience throughout the resort.